Simple, honest pricing
Every feature on every plan. The only difference is how many people are on your team.
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Solo
For walkers and sitters working on their own.
£15 a month, plus VAT
1 team member
Start free trial: SoloFree for 14 days. No card needed.
Most popular
Team
For growing walking businesses and small daycares.
£39 a month, plus VAT
Up to 5 team members
Start free trial: TeamFree for 14 days. No card needed.
Facility
For daycares and boarding kennels with a bigger team.
£79 a month, plus VAT
Up to 15 team members
Start free trial: FacilityFree for 14 days. No card needed.
Launch prices are proposed and may change before we open. Anything you sign up for will be confirmed at checkout.
Included on every plan
- Bookings, calendar and group walks
- Card and bank debit payments
- Invoicing and reminders
- Daily care records and inspection packs
- Owner app in your brand
- Photo updates and GPS walks
- iPhone, Android and web
Card and bank debit processing fees are charged by Stripe on your own account.
Need more than 15 team members? Talk to us
Questions, answered
Is there a free trial?
Yes. Every plan starts with 14 days free, and you don't need a card to start. You choose a plan before the trial ends, and you can export your data whether or not you carry on.
Which countries does Trusthound work in?
The UK, Ireland, the United States, Canada, Australia, New Zealand, the Netherlands, Germany, the Nordic countries and the rest of Europe. Trusthound uses your country's currency, time zone, units and tax label by default, and you can change them in settings.
How do my clients pay me?
By card, or by bank debit where it's available: Direct Debit in the UK, SEPA Direct Debit in the euro area, ACH in the US, pre-authorised debit in Canada and BECS in Australia and New Zealand. Payments go through Stripe to your own account, and Stripe's processing fees apply.
Will Trusthound get me a licence?
No software can do that. Trusthound helps you keep clear, dated daily records, and in England and Wales its templates follow the published licence conditions. Whether you get a licence, and on what terms, is always up to your local authority.
Can my clients chat with each other?
Only if you want them to. You can switch on a private community where your clients share photos, chat and react. It's off by default, members choose a display name and never see each other's contact details, and you can hide posts and remove members. Private messages and announcements work whether or not the community is on.
Do my clients need to download anything?
They can use the free Trusthound app or a web link. Either way, they see your business name, logo and colours, with a small "Powered by Trusthound" badge.
Can I change plan or cancel?
Yes, at any time from your account settings. If you cancel, you keep access until the end of the period you've paid for, and you can export your records.
Where is my data kept?
On Amazon Web Services in London (eu-west-2). Your business data belongs to you, and you can export it or ask us to delete it.
Are prices shown with or without tax?
Without. VAT, GST or sales tax is added at checkout where it applies to you.
See if Trusthound suits your business
Try every feature free for 14 days. No card needed.
14 days free. No card needed.