Software for dog walkers, daycares and boarders
Run your dog business, not your admin.
Bookings, collection routes, card or direct debit payments, licence-ready records and owner updates with photos. One app, on your phone, with your name on the front for clients.
- 14 days free
- No card needed
- Cancel any time
- Export your data whenever you like
Walk in progress
34min
2.9km
Trusthound at a glance
- What is it?
- An app for running a dog business: bookings, payments, daily care records, owner updates and a client app in your brand.
- Who is it for?
- Dog walkers, dog daycares, home boarders and boarding kennels, from one person to a team of 15.
- What does it cost in New Zealand?
- From $32 a month, plus GST where applicable. Every feature on every plan. Free for 14 days, no card needed.
- How do clients pay?
- By card or direct debit, straight into your own Stripe account. No Trusthound fees on payments.
Built for the way you work
Whether you walk six dogs a day or look after sixty, Trusthound fits how you already run things.
Dog walkers
Recurring and group walks, collection routes, keys and codes, and updates owners love.
Dog daycares
Who's in today, capacity, care logs as you go and monthly invoices in one batch.
Home boarders
Stays, routines, vaccination checks and photo updates that put owners at ease.
Boarding kennels
Shifts, care logs, training and incident records, and an inspection pack on demand.
Today
Open the app and know exactly what's next.
Today lists your bookings in order, with every dog's care flags where you'll see them: medication times, allergies, "reactive on lead", "towel dry after". Tap to start.
- Recurring walks set up once
- Group walks kept within your limits
- Daycare and boarding on the same calendar
Wednesday, 21 October
Today
9 dogs · 4 bookings
Collection planning
Pick-ups in a sensible order, with times.
Trusthound orders the day's collections from your clients' addresses and their preferred windows, and gives every stop an expected time. Approve it once and the walker's phone shows the same order.
- Routes from real addresses
- Respects collection windows
- Total time and distance in kilometres
Collections
4 stops · 48 min · 10.3 km
- 1Brougham StKiwi8:10 am
- 2Majoribanks StRua8:22 am
- 3Pirie StMax8:34 am
- 4Austin StPoppy8:46 am
Approved by Tama
Owner updates
The update that makes an owner's day.
Finish a walk and Trusthound puts together the route, the time, a few photos and a short note it can draft for you. You check it, then send it to the owner's app.
- GPS route and distance
- Photos from the walk
- AI-drafted note you approve first
Harbour Hounds
Walk update
52 min · 3.4 kmFrom Aroha at Harbour Hounds
Kiwi had a brilliant time at Mount Victoria today. Lots of sniffing, one muddy puddle and a very good recall. Towel-dried and settled with fresh water.
Powered by Trusthound
Payments
Get paid without the awkward chasing.
Invoice one client or everyone at the end of the month, with your GST worked out. Clients pay by card or direct debit, straight into your own Stripe account, and Trusthound sends polite reminders for anything unpaid.
- Bulk invoicing in one go
- Automatic reminders
- No Trusthound fees on payments
Harbour Hounds
Invoice HH-1042
Billed to Sophie Williams
- Group walks × 8
- $224.00
- Solo walk × 1
- $28.00
- Total
- $252.00
- Includes GST (15%)
- $32.87
Due 31 October
Records
Licence-ready records, kept as you go.
Log feeding, medication, toileting, exercise and incidents in a few taps, even with no signal. When the inspector visits, export a tidy PDF pack for any dates.
- Dated, attributed daily care records
- Staff training and incident records
- Inspection pack PDF for any dates
Daily log
Max
Huntaway · 21 Oct
Offline: saved, will sync
Vaccinations and terms
The paperwork that chases itself.
Trusthound asks owners for a new vaccination certificate before the old one runs out, reads the dates from their photo, and waits for you to confirm. New clients agree to your terms in the app, with a record of who agreed to which version, and when.
- Reminders before vaccinations lapse
- AI reads certificates, you confirm
- Terms agreed in the app, versioned
Vaccination certificate
Read from Tama's photo
Harbour Hounds
Announcement
Strong southerly forecast for Thursday, so we'll walk the sheltered tracks.
Sophie, Kiwi's owner
Kiwi's first beach day!
Your brand
Your name on the front.
Clients book, pay, see walk updates and chat in an app with your name, logo and colours. A small "Powered by Trusthound" badge is the only sign of us.
- Your logo and colours
- Private community, if you want one
- Messages and announcements
How it works
Set up in an afternoon.
Most businesses are taking bookings the same day. If you'd like a hand, we'll do the import for you.
- 1
Add your clients and dogs
Type them in, or send us your spreadsheet and we'll import it for you, free.
- 2
Set your services and terms
Walks, visits, daycare or boarding, with your prices, capacity and GST. Generate your terms from a template.
- 3
Invite your clients
Each client gets a link to your branded app, agrees to your terms, adds their details and sets up payment.
Local by default
Made for dog businesses in New Zealand
New Zealand dollars, GST, direct debit and kilometres, from the moment you sign up.
Council bylaws
Auckland requires council approval to walk more than four dogs in public places, up to twelve, and Wellington licenses commercial dog walkers who use shared public spaces. Check your council's bylaw.
Direct debit
Clients set up a direct debit once in your app and each invoice is collected when it's due. Card payments work too.
GST when you need it
Include GST at 15% if you're registered, or leave it off if you're not. Registration is required once turnover reaches NZ$60,000.
Privacy
Hosted in London, with our privacy policy following the Privacy Act 2020.
Security
Built to be trusted with keys to people's homes.
Codes encrypted
Lockbox, alarm, door and gate codes are encrypted in our database, and every view is logged.
Hosted in London
Data lives on Amazon Web Services in London, with nightly encrypted backups.
Yours to take
Export your data whenever you like. We never sell it or use it for advertising.
AI kept on a lead
AI drafts are always checked by a person, and AWS doesn't train models on your content.
One simple price. Every feature.
Pick the plan that fits your team. You get everything Trusthound does on every plan.
Solo
For walkers, sitters and home boarders working on their own.
$32a month, plus GST where applicable
1 team member
Start free trial: SoloFree for 14 days. No card needed.
Most popular
Team
For growing walking businesses and small daycares.
$75a month, plus GST where applicable
Up to 5 team members
Start free trial: TeamFree for 14 days. No card needed.
Facility
For daycares and boarding kennels with a bigger team.
$149a month, plus GST where applicable
Up to 15 team members
Start free trial: FacilityFree for 14 days. No card needed.
- No card for the trialTry every feature for 14 days. We only ask for payment if you decide to stay.
- Cancel any timeNo contract and no notice period. Cancel in your settings and keep access until the end of the month you've paid for.
- Keep your dataExport your clients, dogs and records whenever you like, including after you cancel.
- No Trusthound fees on paymentsNo set-up fee, and no cut of what your clients pay you. You pay Stripe's standard rates for card and bank payments, straight to Stripe, and the money goes to your bank.
Founding businesses
Help shape Trusthound, and keep your launch price.
We're inviting a limited number of dog businesses to be our founding customers: the people whose feedback decides what we build next.
- Your price, locked in. Your plan price stays the same for as long as you're a customer, even when our prices go up.
- A direct line to the team. Talk to the people building Trusthound, not a ticket queue.
- Shape the roadmap. Early access to new features and a real say in what comes next.
- Hands-on set-up. We'll import your clients and help you set up your services and terms.
Why we built it
Built with dog walkers in South Wales.
Trusthound started with the walkers, daycares and boarders we know in South Wales, and the evenings they lost to messages, spreadsheets and paper logs. We built the app around their days first, then made it work in every country we launch in.
Our storyHelp and answers
What is Trusthound?
Trusthound is booking, payments and care-records software for dog walkers, dog daycares, home boarders and boarding kennels. It runs on iPhone, Android and the web, and your clients get an app with your name, logo and colours.
Is there a free trial?
Yes. 14 days with every feature, and no card needed to start.
Can I import my existing clients?
Yes. Send your client list to woof@trusthoundapp.com as a spreadsheet or an export from your current software, and we'll import your clients and dogs for you, free.
How do my clients pay me?
By card or direct debit, through your own Stripe account. Clients set up a direct debit (NZ BECS) once in your app, and each invoice is collected from their New Zealand bank account when it's due.
Does Trusthound charge a fee on payments?
No. Trusthound takes no cut and adds no per-transaction fee. You pay Stripe's standard processing rates for your country, charged by Stripe directly to your Stripe account, and the money goes to your bank.
Do the records meet my licence conditions?
No software can get you a council approval or licence. Council bylaws set the rules for dogs and dog walkers. Trusthound gives you dated daily care records and an inspection pack PDF for any dates.
Where is my data stored?
On Amazon Web Services in London (eu-west-2), including backups.
How much does Trusthound cost?
Solo is $32, Team is $75 and Facility is $149, a month, plus GST where applicable. Every plan has every feature.
Less paperwork, more walkies.
Try every feature free for 14 days. No card needed, and you can export everything if it's not for you.
You can also start from the Trusthound app for iPhone or Android.
14 days free. No card needed.