Everything you need to run the day

Bookings and scheduling

Plan your week in minutes and keep it that way.

• One-off and recurring bookings, with skipped dates for holidays
• Solo walks, group walks with capacity limits, daycare and boarding
• Calendar and day views for you and your team
• Assign staff to bookings and see who's where
• Clients request, change and cancel from their own app

Payments and invoicing

Get paid in your currency, by the methods your clients already use.

• Card payments in the app and on the web
• Bank debits: Direct Debit (UK), SEPA (euro area), ACH (US), pre-authorised debit (Canada) and BECS (Australia and New Zealand)
• Invoices one at a time or in bulk, with your tax label and rate
• Automatic reminders for unpaid invoices
• Payments go to your own Stripe account; Stripe's fees apply

Daily care records

Write it down once, as it happens, and find it again when you need it.

• Feeding, medication, walk times and incidents for each dog
• Templates for the animal activity licence conditions in England and in Wales
• General daily care records for every other country
• Staff training records
• An inspection pack you can export for any date range

Trusthound helps you keep good records. It can't guarantee you'll meet licence conditions or be granted a licence: that's for you and your local authority.

The owner app, in your brand

Give clients one place for everything, with your name on the front.

• Your business name, logo and colours, with a small "Powered by Trusthound" badge
• Clients book, pay, and update their dogs' details and consents
• Walk updates with photos and routes
• Optional AI-drafted notes that you approve before they send
• Push notifications for updates and reminders

Community, messages and announcements

Keep clients in the loop and give them a place to share the good bits.

• An optional private community for your clients and team, off until you switch it on
• Posts with photos, comments, and paw, heart, laugh and wow reactions
• Clients join with a display name and never see each other's contact details
• Report on every post and comment, blocking for every member, and you can hide posts and remove members
• Private messages between each client and your team: anyone on the team can reply
• Announcements with a photo, by push, in the app or by email, sent now or scheduled
• Send to everyone, to clients on a service, or to chosen clients
• Marketing announcements only go to clients who've agreed to hear from you

Walks and the team on the go

The app is built for one hand, a lead and patchy signal.

• Start and finish walks with a GPS route
• Log care and walks offline; it syncs later
• Owner, manager and staff roles
• Dog profiles with vet, vaccinations, medication and temperament

Privacy and your data

Your clients trust you with their dogs and their details. We take that seriously too.

• Hosted on Amazon Web Services in London
• Export your data whenever you like
• Tools to answer clients' data requests, including deletion
• Retention rules for records, set per country